In the case of any complaints or grievances, below said contact details are provided for your reference
To ensure that the company’s grievance redressal mechanism is more meaningful and effective, a system/ process has been designed. Such a system would ensure that the redress provided is just and fair and is permissible within the given framework of rules and regulations. This grievance redressal would be made available at all regional offices/branch offices of the company. The concerned employees in the respective branch offices shall be made aware about the complaints/ grievance handling process.
Please email us at grievance@uibindia.com. You shall get an acknowledgement email along with the concerned person details who shall be liaising on the said service request.
In case your concerns remain unaddressed within five (5) working days you may escalate the matter to our Compliance Officer / Principal Officer at the following email ids:
suman.lahiri@uibindia.com, po_uib@uibindia.com
If the solution provided still does not meet your expectations, register with IRDAI Integrated Grievance Management System (IGMS).
For more information on how Integrated Grievance Management System works, visit the link:
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